We made an update to our Dashboard! Come check it out.
Previously, we had our dashboard setup to show agent statistics formatted by creation time. In this new update, we made it so that the agent with the most leads sent to them will be on top.
More importantly, we added Tag Statistics which are sorted by the number of times they have been used. They display 5 fields – Used, Accepted, Timed-out, Declined and catchall-accepted where Accepted is the 3 main forms of agent accepting (regular, auto and requeue). The main purpose is to see which of the tag are matching on leads for deeper analytics.
Want to try out the program? Click here to sign up for a demo!