With Lead Assign, we can enable the quick response that is critical to engaging online customers with a better service experience.
The newly redesigned interface puts the lead you are working front and centre, but allows quick and easy access to all leads assigned to you.
As always, no login is required. If it’s been a while since you last viewed a lead, we simply email you a magic link to get you back in the drivers seat.
Create a note, check on a status, contact an administrator.
Building on what was once a conversation window with your administrator, we have now added the ability to create notes about the customer.
Your one stop location for all actions taken.
The agent view framework improvements have been put in place to better support our ongoing feature upgrades including performance score, battle cards, lead rank, and cross browser/platform compatibility.
If you have any questions or concerns about these changes please reach out to us.