Lead Email Redesign

We recently released completely new lead email communication designs. These new templates are designed to match the lead detail screens and make it much easier to get to the information you need quickly and efficiently.

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Lead Email Redesign

We recently released completely new lead email communication designs. These new templates are designed to match the lead detail screens and make it much easier to get to the information you need quickly and efficiently.

Read More »
All
James Palmer

Lead Email Redesign

We recently released completely new lead email communication designs. These new templates are designed to match the lead detail screens and make it much easier to get to the information you need quickly and efficiently.

Read More »
Operating Hours
Product Updates
James Palmer

Operating Hours

In response to customer feedback we are excited to announce the release of “Operating Hours”. Operating Hours allows you to set custom time periods for normal operation. Leads received outside of your operating hours will be held back and will resume automatically the next time you are open.

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lead assign dashboard
Product Updates
Lead Assign

Redesigned dashboard displays detailed data on agent performance

We have launched a completely revamped dashboard that simplifies the overall view of agent performance while at the same time allowing you to drill down

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Product Updates
Lead Assign

Redesigned lead acceptance interface

We recently released a revised interface that agents will see when interacting with incoming leads. The countdown time now gives a visual representation of time

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Product Updates
Lead Assign

Lead Assign’s coalescing feature prevents multiple leads going to different agents

Let’s say a customer is on your website and sees something they are interested in. They fill out a contact form and hit submit. Voila! The

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Product Updates
Lead Assign

Round Robin Improvements

Other systems offer simple round robin, however, that is because other systems do not have the capability to intelligently route leads the way Lead Assign does. Once

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